Frequently Asked Questions

Everything you need to know about Tier 1 PCS services

General Questions

What is Tier 1 PCS?

Tier 1 PCS is a referral network that connects active-duty military members, veterans, and their families with top-notch realtors, lenders, and home inspectors who are also part of the military community. We aim to make your move seamless and stress-free.

How does Tier 1 PCS work?

We match you with vetted real estate professionals in your desired area. Our partners are selected based on their experience, commitment to service, and understanding of military needs.

Who can use Tier 1 PCS?

Our services are available to anyone that is looking to buy or sell. However, we specialize in active-duty military members, veterans, retirees, and their families who are relocating.

Is Tier 1 PCS free to use?

Yes, our referral services are completely free for military members and their families. There are no hidden fees or charges. In fact, you will receive money back at closing for using our team!

How do you vet your partners?

We conduct rigorous checks on anyone who wants to be apart of our team. We review their professional experiences, contact past military clients of theirs and ensure they have a proven track record of excellence.

Service Questions

Can Tier 1 PCS help with both buying and selling a home?

Absolutely! We assist with buying, selling, and even renting homes. No matter where you are in the process, we're here to help. In the near future we also aim to help those find highly vetted property managers too in case you want to build your real estate portfolio.

What areas do you cover?

We have a growing network across the United States, focusing on locations with a military installation. However, we know our military can be stationed anywhere and we continue to grow to all cities.

Can I request a specific realtor or lender?

Definitely! We know that each person is so different and may have a specific realtor, lender or home inspector that they want to use. This is why we aim to provide 2-3 options in each area.

How long does it take to get matched with a professional?

We aim to connect you with a realtor, lender, or inspector within 24 hours of your inquiry.

Does Tier 1 PCS offer support after the move?

Yes, our network remains a resource for you even after your move. We're here to answer questions and provide ongoing support.

Specialized Services

Can Tier 1 PCS help with VA loans?

Yes! Our partnered lenders are experts in VA loans and can guide you through the entire process to maximize your benefits.

What makes Tier 1 PCS different from other referral services?

Yes, we offer ample free parking for all members and guests.

How do I get started with Tier 1 PCS?

Simply fill out our online contact form or shoot us an email. We'll gather your information and start the matching process immediately.

What if I'm unhappy with the service I receive?

We take feedback seriously. If you're not satisfied, let us know, and we'll address your concerns promptly and find a solution.

Can I refer a professional to join your network?

Yes, we're always looking to expand our network. If you know a realtor, lender, or inspector who'd be a great fit, let us know, and we'll reach out to them.

Your Next Duty Station Awaits

At Tier 1 PCS, we believe in making relocations easier for military families. Whether you're navigating your first PCS move or your fifth, our trusted network of real estate agents and personalized support ensures you'll find the perfect place to call home with less stress and more confidence.

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Still Have Questions?

Our team is here to help with any additional questions you might have about our services.